Brake Line

What if I receive the wrong part? We are proud of our low error rate, but mistakes do happen. If we have made a mistake on your order, please call your salesperson or our Order Desk at (800) 203-9287 and we'll make it right. You must receive a return authorization prior to returning the part; please call your salesperson or the Order Desk to receive one.

What is SSF's return policy?

Customer must report to SSF, within 24 hours after receipt of each shipment, any shortage, wrong parts, damage, and loss of products delivered. If damage or loss of merchandise has resulted from handling during transportation, subscriber must make claim directly with the delivery carrier. All products to be returned must have a Return Authorization number issued by SSF written on the shipping label and must be shipped prepaid within 10 days of receipt of the Return Authorization number. All returned products must be accompanied by the original invoice or pick pack and be unused, resalable (unless damaged or defective) and still in the original, undamaged package and purchased within the last 90 days. SSF will credit customer on a cost plus basis if subscriber provides no invoice number with a product return. All returns are subject to a 15% restocking fee. Returns received directly from 3rd parties may be returned to sender at customer's cost. Returns will be accepted only from the customer directly. SSF will accept no returns on electrical products or sheet metal, except for warranty replacement. Customer is subject to a 15% restocking fee for returns resulting from customer error. Defective items will be replaced or credited. SSF does not guarantee Products that become defective due to improper installation or improper use. SSF return policy does not apply to competition or off road use. SSF may in its discretion suspend shipments of Products if returns (other than returns for cause) exceed 11% of shipments to Subscriber for 3 consecutive months.